{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/call-out-the-critical-fact-and-name-its-receiver",
  "id": "MHC-D-RESEARCH-0359",
  "version": "0.1.0",
  "title": "Call out the critical fact and name its receiver",
  "summary": "A fact shouted into a group chat can belong to everybody and therefore nobody.",
  "kind": "protocol",
  "body": "State the critical fact briefly, direct it to the person who needs to act, and make the expected response visible. The call-out gives the whole team situational awareness while preserving a named receiver. Use it for fast-changing, consequential information—not as a substitute for normal task assignment.",
  "limits": [
    "Do not flood shared channels with low-priority call-outs; excessive broadcasting can hide the truly urgent signal."
  ],
  "topics": [
    "union-high-reliability-communication"
  ],
  "intents": [],
  "source_ids": [
    "RS-851861A9C13DB5D6"
  ],
  "evidence": [
    {
      "claim": "AHRQ TeamSTEPPS recommends call-outs for critical information that multiple team members need simultaneously and emphasizes directing information to a specific individual by name.",
      "source_id": "RS-851861A9C13DB5D6",
      "role": "supports",
      "note": "Broadcasting can overload attention; reserve it for information that truly requires shared immediate awareness.",
      "locator": "Call-Out overview"
    }
  ],
  "use_when": [
    "Several people need the same urgent fact while one person must react to it."
  ],
  "avoid_when": [
    "Do not flood shared channels with low-priority call-outs; excessive broadcasting can hide the truly urgent signal."
  ],
  "example": "'Marta, replication errors just crossed the stop threshold. Pause the next batch and confirm.'",
  "check": "The group heard the same fact and one person knows they own the immediate response.",
  "steps": [
    "The group heard the same fact and one person knows they own the immediate response."
  ],
  "sources": [
    {
      "id": "RS-851861A9C13DB5D6",
      "title": "Tool: Call-Out",
      "url": "https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-0359",
      "to": "MHC-D-RESEARCH-0358",
      "type": "useful_with",
      "url": "/knowledge/close-a-critical-instruction-with-a-check-back"
    }
  ],
  "collections": [
    {
      "id": "RC-EDE4DDA550A31359",
      "title": "Close the communication loop when ambiguity can become an error",
      "url": "/collections/close-the-communication-loop-when-ambiguity-can-become-an-error"
    }
  ]
}