{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/repeat-a-high-risk-concern-when-the-first-challenge-is-ignored",
  "id": "MHC-D-RESEARCH-0368",
  "version": "0.1.0",
  "title": "Repeat a high-risk concern when the first challenge is ignored",
  "summary": "Politeness should not make a safety concern disappear after one sentence.",
  "kind": "protocol",
  "body": "Raise the concern clearly once, preferably with the evidence or question that may resolve it. If the response does not remove the material risk, restate the concern more directly and ask for acknowledgment. If it remains unresolved, stop or escalate through the appropriate authority path rather than silently complying.",
  "limits": [
    "Reserve this pattern for genuine high-risk concerns; ordinary preference disagreements need normal conflict-resolution methods."
  ],
  "topics": [
    "union-high-reliability-communication"
  ],
  "intents": [],
  "source_ids": [
    "RS-5F061DB0D889289C"
  ],
  "evidence": [
    {
      "claim": "AHRQ's Two-Challenge Rule calls for respectfully restating an unresolved concern when potential harm remains and escalating if the concern is still not addressed.",
      "source_id": "RS-5F061DB0D889289C",
      "role": "supports",
      "note": "The rule is intended for high-risk concerns, not as leverage in normal preference conflicts.",
      "locator": "Two-Challenge Rule"
    }
  ],
  "use_when": [
    "You believe a planned action creates material harm and the first respectful concern did not resolve it."
  ],
  "avoid_when": [
    "Reserve this pattern for genuine high-risk concerns; ordinary preference disagreements need normal conflict-resolution methods."
  ],
  "example": "An analyst questions a production deletion once; when the owner dismisses it without checking the filter, the analyst challenges again and asks for verification before execution.",
  "check": "A material risk cannot vanish merely because the first person with authority ignored one statement.",
  "steps": [
    "State the concern and the evidence or uncertainty behind it.",
    "Listen for a response that actually resolves the risk.",
    "If not resolved, restate the concern explicitly and ask for acknowledgment.",
    "Escalate or stop through the defined path when material harm remains plausible."
  ],
  "sources": [
    {
      "id": "RS-5F061DB0D889289C",
      "title": "Tool: Two-Challenge Rule",
      "url": "https://www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-0368",
      "to": "MHC-D-RESEARCH-0369",
      "type": "useful_with",
      "url": "/knowledge/escalate-concern-with-a-shared-signal-phrase"
    }
  ],
  "collections": [
    {
      "id": "RC-EDE4DDA550A31359",
      "title": "Close the communication loop when ambiguity can become an error",
      "url": "/collections/close-the-communication-loop-when-ambiguity-can-become-an-error"
    }
  ]
}