{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/turn-communication-checking-into-a-scheduled-task",
  "id": "MHC-D-RESEARCH-0466",
  "version": "0.1.0",
  "title": "Turn communication checking into a scheduled task",
  "summary": "Removing the ping does not help if you become the ping.",
  "kind": "protocol",
  "body": "Create explicit communication-check blocks with a start and stop condition. Outside those blocks, close or hide the inbox surface rather than repeatedly sampling it. Keep the urgent bypass separate. Review the cadence if messages accumulate beyond acceptable service levels.",
  "limits": [
    "Roles with live support responsibilities may require shorter windows or continuous coverage by rotation rather than individual batching."
  ],
  "topics": [
    "union-attention-offloading-interruptions"
  ],
  "intents": [],
  "source_ids": [
    "RS-04E29E594531192C",
    "RS-06B73D42C7B14628"
  ],
  "evidence": [
    {
      "claim": "A randomized field experiment found that batching smartphone notifications into predictable intervals improved several self-reported attention, mood, control and stress outcomes compared with usual notification delivery.",
      "source_id": "RS-04E29E594531192C",
      "role": "supports",
      "note": "The study used one app implementation and self-reported outcomes; batching cadence should be adapted to actual urgency needs.",
      "locator": "Abstract"
    },
    {
      "claim": "Interruption effects differ by the type of primary task, suggesting that interruption policy should be stricter for high-cognitive-load work than for routine work.",
      "source_id": "RS-06B73D42C7B14628",
      "role": "supports",
      "note": "Task categories in laboratory studies do not map perfectly onto every workplace activity.",
      "locator": "Subgroup findings by task type"
    }
  ],
  "use_when": [
    "You repeatedly self-interrupt by checking mail or chat without an incoming notification."
  ],
  "avoid_when": [
    "Roles with live support responsibilities may require shorter windows or continuous coverage by rotation rather than individual batching."
  ],
  "example": "Process email after the morning focus block and after lunch, not every time the task feels difficult.",
  "check": "Most routine inbox opens happen inside planned windows rather than as untracked self-interruptions.",
  "steps": [
    "Most routine inbox opens happen inside planned windows rather than as untracked self-interruptions."
  ],
  "sources": [
    {
      "id": "RS-04E29E594531192C",
      "title": "Batching smartphone notifications can improve well-being",
      "url": "https://www.sciencedirect.com/science/article/pii/S0747563219302596"
    },
    {
      "id": "RS-06B73D42C7B14628",
      "title": "Effects of interventions to reduce the negative consequences of interruptions on task performance: A systematic review, meta-analysis, and narrative synthesis of laboratory studies",
      "url": "https://www.sciencedirect.com/science/article/pii/S0003687021001538"
    }
  ],
  "relations": [],
  "collections": [
    {
      "id": "RC-EDAA3E3B504F92AA",
      "title": "Protect attention while using external memory on purpose",
      "url": "/collections/protect-attention-while-using-external-memory-on-purpose"
    }
  ]
}