{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/decide-whether-the-error-was-a-slip-or-a-mistaken-plan",
  "id": "MHC-D-RESEARCH-0481",
  "version": "0.1.0",
  "title": "Decide whether the error was a slip or a mistaken plan",
  "summary": "Forgetting a correct step and confidently choosing the wrong step are different failures.",
  "kind": "question",
  "body": "Ask whether the person knew the correct action but failed to execute it, or whether their model of the situation led them to choose the wrong action. Treat slips with memory, interface, distraction and workflow design. Treat mistakes with better information, training, supervision or decision support. Mixed cases can need both.",
  "limits": [
    "Do not use the labels to excuse reckless behavior or to infer someone's mental state without evidence."
  ],
  "topics": [
    "union-human-factors-error-resistant-work"
  ],
  "intents": [],
  "source_ids": [
    "RS-0DC97A17124805E6"
  ],
  "evidence": [
    {
      "claim": "Human-factors guidance distinguishes slips or lapses in routine behavior from mistakes in active problem solving because their prevention strategies differ.",
      "source_id": "RS-0DC97A17124805E6",
      "role": "supports",
      "note": "Real incidents can involve both a slip and a mistaken plan.",
      "locator": "Developing Solutions for Active and Latent Errors"
    }
  ],
  "use_when": [
    "A failure triggers the automatic response 'train the person again.'"
  ],
  "avoid_when": [
    "Do not use the labels to excuse reckless behavior or to infer someone's mental state without evidence."
  ],
  "example": "Typing the correct customer ID into the wrong field is different from believing the wrong customer should be updated.",
  "check": "The corrective action targets the type of failure that actually occurred rather than defaulting to retraining.",
  "question": "An expert knew the correct sequence but skipped one familiar step after an interruption. What class fits first?",
  "sources": [
    {
      "id": "RS-0DC97A17124805E6",
      "title": "Systems Approach",
      "url": "https://psnet.ahrq.gov/primer/systems-approach"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-0481",
      "to": "MHC-D-RESEARCH-0482",
      "type": "useful_with",
      "url": "/knowledge/redesign-a-repeat-slip-before-scheduling-more-training"
    }
  ],
  "collections": [
    {
      "id": "RC-76433B7AE15B054C",
      "title": "Design routine work so ordinary human slips do less damage",
      "url": "/collections/design-routine-work-so-ordinary-human-slips-do-less-damage"
    }
  ]
}