{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/separate-the-observation-from-the-story-about-the-person",
  "id": "MHC-D-RESEARCH-0590",
  "version": "0.1.0",
  "title": "Separate the observation from the story about the person",
  "summary": "The observation is shareable evidence; the motive is usually a hypothesis.",
  "kind": "principle",
  "body": "State the concrete event before any interpretation: what was said, sent, changed or missed. If the meaning is uncertain, ask what happened instead of announcing why they did it. This makes correction easier because both people can inspect the same episode.",
  "limits": [
    "Direct observation can still be incomplete; invite relevant context before deciding what the event means."
  ],
  "topics": [
    "union-feedback-to-behavior-change"
  ],
  "intents": [],
  "source_ids": [
    "RS-E45D44A4C8BBA7E7",
    "RS-C261A3B526BEC2C0"
  ],
  "evidence": [
    {
      "claim": "Feedback research distinguishes task, process, self-regulation and self-focused feedback, with task/process information generally more directly useful for changing performance than praise or trait-level comments.",
      "source_id": "RS-E45D44A4C8BBA7E7",
      "role": "supports",
      "note": "Most evidence in this source is educational and effects vary by task complexity and design.",
      "locator": "Feedback levels and effectiveness discussion"
    },
    {
      "claim": "Feedback interventions appear more useful when they direct attention toward the task and possible improvement rather than threatening self-esteem or shifting attention to the person.",
      "source_id": "RS-C261A3B526BEC2C0",
      "role": "supports",
      "note": "This is a mechanism-level pattern, not a guarantee that neutral wording will prevent defensiveness.",
      "locator": "Discussion of Feedback Intervention Theory moderators"
    }
  ],
  "use_when": [
    "A behavior triggered a strong interpretation of motive or character."
  ],
  "avoid_when": [
    "Direct observation can still be incomplete; invite relevant context before deciding what the event means."
  ],
  "example": "'The risk was not mentioned in the handoff' is inspectable; 'you do not care about quality' is a story.",
  "check": "Observation and inference are written as separate statements.",
  "sources": [
    {
      "id": "RS-E45D44A4C8BBA7E7",
      "title": "The Power of Feedback Revisited: A Meta-Analysis of Educational Feedback Research",
      "url": "https://pmc.ncbi.nlm.nih.gov/articles/PMC6987456/"
    },
    {
      "id": "RS-C261A3B526BEC2C0",
      "title": "Effect of face-to-face verbal feedback on workplace task performance of health professionals",
      "url": "https://pmc.ncbi.nlm.nih.gov/articles/PMC7170595/"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-0590",
      "to": "MHC-D-RESEARCH-0591",
      "type": "use_before",
      "url": "/knowledge/name-the-work-impact-without-inflating-it"
    }
  ],
  "collections": [
    {
      "id": "RC-159BAAB9ADC60CB8",
      "title": "Turn feedback into one behavior that can actually change",
      "url": "/collections/turn-feedback-into-one-behavior-that-can-actually-change"
    }
  ]
}