{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/choose-a-source-that-actually-saw-the-work",
  "id": "MHC-D-RESEARCH-0595",
  "version": "0.1.0",
  "title": "Choose a source that actually saw the work",
  "summary": "More opinions do not automatically mean more information.",
  "kind": "heuristic",
  "body": "For each question, prefer sources with direct exposure to the relevant behavior and enough context to judge it. A customer may know response clarity; a peer may know collaboration; a reviewer may know code quality. Do not ask every rater to judge every dimension.",
  "limits": [
    "Credible observers can still disagree; do not treat source selection as proof of truth."
  ],
  "topics": [
    "union-feedback-to-behavior-change"
  ],
  "intents": [],
  "source_ids": [
    "RS-D4974F543DFE0E3E"
  ],
  "evidence": [
    {
      "claim": "Feedback evidence suggests credible sources, facilitated interpretation and follow-up actions can influence whether multisource feedback is accepted and used.",
      "source_id": "RS-D4974F543DFE0E3E",
      "role": "supports",
      "note": "These factors come largely from health-care and multisource-feedback research and need contextual adaptation.",
      "locator": "Mechanisms and context discussion"
    }
  ],
  "use_when": [
    "Feedback is being collected because more raters feels more objective."
  ],
  "avoid_when": [
    "Credible observers can still disagree; do not treat source selection as proof of truth."
  ],
  "example": "A stakeholder rates requirement clarity while a technical reviewer rates implementation maintainability; neither is asked to infer the other's domain.",
  "check": "Each feedback source has a defensible observation window and question.",
  "sources": [
    {
      "id": "RS-D4974F543DFE0E3E",
      "title": "Clinical Performance Feedback Intervention Theory",
      "url": "https://pmc.ncbi.nlm.nih.gov/articles/PMC6486695/"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-0595",
      "to": "MHC-D-RESEARCH-0602",
      "type": "useful_with",
      "url": "/knowledge/facilitate-multisource-feedback-before-demanding-an-action-plan"
    }
  ],
  "collections": [
    {
      "id": "RC-159BAAB9ADC60CB8",
      "title": "Turn feedback into one behavior that can actually change",
      "url": "/collections/turn-feedback-into-one-behavior-that-can-actually-change"
    }
  ]
}