{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/state-what-the-reader-must-do-before-giving-the-history",
  "id": "MHC-D-RESEARCH-0605",
  "version": "0.1.0",
  "title": "State what the reader must do before giving the history",
  "summary": "The action is part of the message, not a conclusion the reader should infer.",
  "kind": "protocol",
  "body": "Open with the required outcome: decide, review, approve, provide data, fix a blocker or simply be informed. Then give only the context needed to perform that action. If no action is required, say so explicitly.",
  "limits": [
    "Urgent messages still need accuracy; do not create false deadlines to force attention."
  ],
  "topics": [
    "union-actionable-async-writing"
  ],
  "intents": [],
  "source_ids": [
    "RS-B843492FBF1442AD",
    "RS-97DF2212DB5C5E61"
  ],
  "evidence": [
    {
      "claim": "CDC clear-communication guidance recommends one obvious main message, placing it early and including a clear action for the audience.",
      "source_id": "RS-B843492FBF1442AD",
      "role": "supports",
      "note": "Complex work can require several actions, but the communication still benefits from a dominant purpose.",
      "locator": "Core items 1, 2 and 5"
    },
    {
      "claim": "ONS content guidance recommends frontloading important information because readers often scan for task-relevant material rather than reading linearly.",
      "source_id": "RS-97DF2212DB5C5E61",
      "role": "supports",
      "note": "The guidance is for web content and is applied here by analogy to async work communication.",
      "locator": "Frontload your content and descriptive headings"
    }
  ],
  "use_when": [
    "An asynchronous message contains useful context but the recipient cannot tell what is expected."
  ],
  "avoid_when": [
    "Urgent messages still need accuracy; do not create false deadlines to force attention."
  ],
  "example": "'Need approval of the mapping by 15:00 so today's transport can proceed' appears before the five-line history.",
  "check": "A reader can answer 'what do you need from me?' from the opening lines.",
  "steps": [
    "A reader can answer 'what do you need from me?' from the opening lines."
  ],
  "sources": [
    {
      "id": "RS-B843492FBF1442AD",
      "title": "Description and Examples of Index Items",
      "url": "https://www.cdc.gov/ccindex/tool/description-examples-parta.html"
    },
    {
      "id": "RS-97DF2212DB5C5E61",
      "title": "Writing and editing: Structuring content",
      "url": "https://service-manual.ons.gov.uk/content/writing-for-users/structuring-content"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-0605",
      "to": "MHC-D-RESEARCH-0607",
      "type": "useful_with",
      "url": "/knowledge/label-the-message-mode-decision-action-blocker-or-fyi"
    }
  ],
  "collections": [
    {
      "id": "RC-ECF674DEF65C9DAB",
      "title": "Write asynchronous messages that can be acted on without a meeting",
      "url": "/collections/write-asynchronous-messages-that-can-be-acted-on-without-a-meeting"
    }
  ]
}