{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/split-a-message-when-it-asks-for-unrelated-decisions",
  "id": "MHC-D-RESEARCH-0609",
  "version": "0.1.0",
  "title": "Split a message when it asks for unrelated decisions",
  "summary": "Bundling saves sending effort but increases routing ambiguity.",
  "kind": "principle",
  "body": "Keep one dominant coordination job per message or section. If two decisions have different owners, deadlines or evidence, split them into separate messages or clearly isolated sections so each can close independently.",
  "limits": [
    "Do not fragment tightly coupled choices that need a shared trade-off; split only when independent closure improves coordination."
  ],
  "topics": [
    "union-actionable-async-writing"
  ],
  "intents": [],
  "source_ids": [
    "RS-B843492FBF1442AD",
    "RS-96557E8AD37744B8"
  ],
  "evidence": [
    {
      "claim": "CDC guidance recommends lists, chunks and descriptive headings to make information easier to scan and organize.",
      "source_id": "RS-B843492FBF1442AD",
      "role": "supports",
      "note": "Very short messages may not need headings; structure should match complexity.",
      "locator": "Core items 8 through 10"
    },
    {
      "claim": "ONS guidance recommends writing around user needs, removing content that does not serve those needs, and using concise task-focused headings.",
      "source_id": "RS-96557E8AD37744B8",
      "role": "supports",
      "note": "Regulated or audit-heavy work may require context that feels redundant to the immediate reader.",
      "locator": "Put users' needs first; titles and headings; be concise"
    }
  ],
  "use_when": [
    "One long message asks different people to decide unrelated things."
  ],
  "avoid_when": [
    "Do not fragment tightly coupled choices that need a shared trade-off; split only when independent closure improves coordination."
  ],
  "example": "A design approval and a production access request become separate asks because different people own them.",
  "check": "Each decision can be answered without resolving an unrelated issue.",
  "sources": [
    {
      "id": "RS-B843492FBF1442AD",
      "title": "Description and Examples of Index Items",
      "url": "https://www.cdc.gov/ccindex/tool/description-examples-parta.html"
    },
    {
      "id": "RS-96557E8AD37744B8",
      "title": "Writing and editing: Plain language",
      "url": "https://service-manual.ons.gov.uk/content/writing-for-users/plain-language"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-0609",
      "to": "MHC-D-RESEARCH-0608",
      "type": "useful_with",
      "url": "/knowledge/put-owner-output-and-deadline-on-the-same-line"
    }
  ],
  "collections": [
    {
      "id": "RC-ECF674DEF65C9DAB",
      "title": "Write asynchronous messages that can be acted on without a meeting",
      "url": "/collections/write-asynchronous-messages-that-can-be-acted-on-without-a-meeting"
    }
  ]
}