{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/ask-for-the-artifact-that-could-outvote-memory",
  "id": "MHC-D-RESEARCH-0755",
  "version": "0.1.0",
  "title": "Ask for the artifact that could outvote memory",
  "summary": "A memory becomes much more useful when it points to a trace.",
  "kind": "checklist",
  "body": "Ask which artifact could confirm or contradict the account: message, screenshot, ticket, log, receipt, version, configuration, calendar entry or measurement. Record its provenance and date instead of copying an isolated number without context.",
  "limits": [
    "Artifacts can also be wrong, partial or manipulated. Treat them as evidence, not automatic truth."
  ],
  "topics": [
    "union-question-design-and-evidence-elicitation"
  ],
  "intents": [],
  "source_ids": [
    "RS-8C87115E8FFA48A7"
  ],
  "evidence": [
    {
      "claim": "GOV.UK interview guidance recommends open, neutral questions, asking for real stories and examples, listening carefully, and using follow-ups when meaning is unclear.",
      "source_id": "RS-8C87115E8FFA48A7",
      "role": "supports",
      "note": "Neutral wording reduces one source of bias but does not make interview evidence objective or representative by itself.",
      "locator": "Do the interview"
    }
  ],
  "use_when": [
    "A decision depends on recollection of what was sent, promised, configured, paid, approved or observed."
  ],
  "avoid_when": [
    "Artifacts can also be wrong, partial or manipulated. Treat them as evidence, not automatic truth."
  ],
  "example": "A stakeholder remembers approving a field change; the approval comment and transport timestamp show what was actually approved and when.",
  "check": "At least one important recollection is linked to an inspectable trace or explicitly marked as unverified.",
  "checklist": [
    "What artifact should exist if this happened?",
    "Where is the original?",
    "What date/version does it represent?",
    "Could the artifact be incomplete or stale?"
  ],
  "sources": [
    {
      "id": "RS-8C87115E8FFA48A7",
      "title": "Using in-depth interviews",
      "url": "https://www.gov.uk/service-manual/user-research/using-in-depth-interviews"
    }
  ],
  "relations": [],
  "collections": [
    {
      "id": "RC-F3F88D2D9DC3D150",
      "title": "Ask questions that produce usable evidence instead of polished generalities",
      "url": "/collections/ask-questions-that-produce-usable-evidence-instead-of-polished-generalities"
    }
  ]
}