{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/test-where-people-start-not-where-you-tell-them-to-click",
  "id": "MHC-D-RESEARCH-1091",
  "version": "0.1.0",
  "title": "Test where people start, not where you tell them to click",
  "summary": "The first wrong turn may happen before any form appears.",
  "kind": "protocol",
  "body": "Show the interface with a realistic goal, but no navigation hints. Ask the participant to choose where they would begin. Preserve the actual first choice before asking for an explanation; a reason supplied afterwards is not the click itself.",
  "limits": [
    "A correct first click does not show that the task can be completed. A static screenshot cannot reveal later interaction failures."
  ],
  "topics": [
    "product-discovery-50"
  ],
  "intents": [],
  "source_ids": [
    "RS-3940FF26CDAFFDE4"
  ],
  "evidence": [
    {
      "claim": "A first-click test records where a participant begins a stated task on an interface or image.",
      "source_id": "RS-3940FF26CDAFFDE4",
      "role": "supports",
      "note": "It measures the starting choice, not completion or overall usability.",
      "locator": "Definition and limitations."
    }
  ],
  "use_when": [
    "People cannot find how to begin an important task."
  ],
  "avoid_when": [
    "A correct first click does not show that the task can be completed. A static screenshot cannot reveal later interaction failures."
  ],
  "example": "Ask where someone would go to practise a difficult conversation, rather than asking them to click Practice.",
  "check": "Does the proposed label or placement change help a fresh participant choose a workable starting point?",
  "steps": [
    "Write the need in the participant’s language without repeating the target label.",
    "Record the first selected area and any uncertainty.",
    "Compare choices with the intended start, then test the rest of the journey separately."
  ],
  "sources": [
    {
      "id": "RS-3940FF26CDAFFDE4",
      "title": "First click testing guide",
      "url": "https://www.lyssna.com/guides/first-click-testing-guide/"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-1091",
      "to": "MHC-D-RESEARCH-1098",
      "type": "useful_with",
      "url": "/knowledge/give-the-user-a-goal-and-keep-your-instructions-out-of-the-result"
    }
  ],
  "collections": [
    {
      "id": "RC-B54B60261508AF85",
      "title": "Find the user problem before building more machinery",
      "url": "/collections/find-the-user-problem-before-building-more-machinery"
    }
  ]
}