{
  "schema": "vedokrok.public-item.v1",
  "release_id": "MHC-RPUB-20260920-75ad787a",
  "url": "/knowledge/reward-early-problem-surfacing-with-action",
  "id": "MHC-D-RESEARCH-9101",
  "version": "0.1.0",
  "title": "Reward early problem surfacing with action",
  "summary": "Safety is reinforced by what happens after someone raises a problem.",
  "kind": "principle",
  "body": "Acknowledge useful early signals, clarify the issue, assign an action and report back. Repeatedly ignoring raised risks teaches silence more strongly than posters teach voice.",
  "limits": [
    "Psychological safety does not mean agreement, low standards or protection from consequences. Keep respectful challenge separate from unaccountable behavior."
  ],
  "topics": [
    "union-lead-without-authority-stakeholder-systems"
  ],
  "intents": [],
  "source_ids": [
    "RS-493AB5604F2E78B2"
  ],
  "evidence": [
    {
      "claim": "A meta-analysis of 136 independent samples linked psychological safety with multiple workplace antecedents and outcomes at individual and group levels.",
      "source_id": "RS-493AB5604F2E78B2",
      "role": "supports",
      "note": "The synthesis combines varied designs; it supports a bounded association, not a guarantee that any single speaking-up technique causes better performance.",
      "locator": "Abstract"
    }
  ],
  "use_when": [
    "When people technically may speak up but learn that reporting issues only creates extra work or social cost."
  ],
  "avoid_when": [
    "Psychological safety does not mean agreement, low standards or protection from consequences. Keep respectful challenge separate from unaccountable behavior."
  ],
  "example": "A tester raises an intermittent duplicate; the lead protects time to reproduce it and later reports the fix rather than treating the report as noise.",
  "check": "People can point to cases where speaking up changed the work.",
  "sources": [
    {
      "id": "RS-493AB5604F2E78B2",
      "title": "Psychological Safety: A Meta-Analytic Review and Extension",
      "url": "https://doi.org/10.1111/peps.12183"
    }
  ],
  "relations": [
    {
      "from": "MHC-D-RESEARCH-9101",
      "to": "MHC-D-RESEARCH-9102",
      "type": "use_before",
      "url": "/knowledge/separate-person-intent-and-observable-impact"
    }
  ],
  "collections": [
    {
      "id": "RC-47952011564F7728",
      "title": "Lead without formal authority: stakeholder decisions, delegation, voice, and team learning",
      "url": "/collections/lead-without-formal-authority-stakeholder-decisions-delegation-voice-and-team-learning"
    }
  ]
}