# Give a KPI a decision

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## Give a KPI a decision

ID: MHC-D-BRALI-0176 · Version: 0.1.0 · Kind: template
Source: https://vedokrok.com/knowledge/give-a-kpi-a-decision

What would you do differently if this number changed?

### Use when

- A team is choosing a small set of headline metrics.

### Explanation

A KPI is a selected indicator of performance. Write what it represents, who interprets it and which decision it informs. Include a guardrail for something the main number can miss. Treat the template as a contract for interpreting a measure, not proof that measuring it improves the outcome.

### Template

KPI: ___.
Outcome/driver represented: ___.
Owner: ___.
Decision it informs: ___.
Guardrail metric: ___.
Known failure mode or gaming risk: ___.

### Example

A support team pairs resolution time with reopened cases. Faster closure alone cannot show whether a problem stayed solved.

### Check

Name a plausible change in the number and the decision it would inform. Is that decision still sensible if the guardrail worsens?

### Limits

- Not every important outcome is measurable as one KPI, and targets can distort behavior.

### Evidence and sources

- contextualizes: This KPI template separates the indicator, its intended meaning, its decision owner and a guardrail. — FP-BRALI-0176. Editorial design and source provenance only. No causal benefit, percentage improvement or validated intervention is claimed. Access: selected_source_sections; 2026-10-11. Registered first-party project text; template provenance, not an efficacy study. (Selected template fields)
- FP-BRALI-0176: Make a KPI answer a decision — Brali source record — https://github.com/Brali-LifeOS/brali-lifeos.github.io/blob/63acf81e48f428c0e769ffa9d26d9421fd575e6a/data/life-os-content/kpi-coach.json

Review: agent · Agent editorial and scoped evidence review · 2026-10-11T19:01:14Z
Published: 2026-10-11T19:10:00Z