Concept

Read a percentile as a rank, not a score

The 90th percentile is a position in a crowd, not ninety correct answers out of a hundred.

When it fits

  • A test, service report or benchmark presents a percentile.

When to avoid it

  • Sample size, ties and calculation conventions affect exact values; a historical percentile is not a guarantee.

The idea

Identify the reference group, the measured quantity and the direction that matters. A percentile locates a value within ordered observations. A high percentile can be desirable for a score and undesirable for a waiting time.

An example

A reported 90th-percentile waiting time is a tail threshold, not the maximum wait or a promise to every future customer.

Check your result

You can translate the percentile into a sentence about the distribution it summarizes.

Keep this limit in mind

  • Sample size, ties and calculation conventions affect exact values; a historical percentile is not a guarantee.

Connected ideas

Useful with
Put variation beside the average

Evidence and sources

Supports

A percentile describes a position in an ordered distribution, not the percentage of a task that someone completed correctly.

Ties, small samples and software conventions can affect exact percentile calculations.

Introductory Statistics 2e, 2.3: Measures of the Location of the Data · Percentile definitions and interpretation

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