Collection
Turn experience into expertise someone else can use
Write useful requirements, preserve decision context, rehearse operational knowledge and develop skills that transfer beyond familiar examples.
10 elements · Explore in any order.
5 protocols · 1 question · 4 templates
10 elements
Check that it meets the specification and solves the real problem
You can build exactly what was requested and still miss what was needed.
Read the idea TemplateTrace a requirement to the reason and test that justify it
A requirement number is an address, not an explanation.
Read the idea ProtocolSpecify the needed outcome before prescribing the solution
Add another dashboard may be a solution to a question nobody has asked yet.
Read the idea TemplateKeep the old decision when you replace it
Deleting the old rationale makes the past look less reasonable than it was.
Read the idea ProtocolLet a colleague rehearse the runbook without your missing context
The missing step is usually obvious to the person who forgot to write it.
Read the idea TemplateAgree what reliability loss will pause ordinary changes
Decide the response before the next outage supplies the emotion.
Read the idea ProtocolProtect improvement time from recurring operational work
Keeping the queue moving and reducing tomorrow's queue are different jobs.
Read the idea ProtocolBuild useful connections beyond your immediate work circle
The next useful perspective may sit just outside the conversations you already have.
Read the idea TemplateCompare two cases until their shared structure becomes explicit
Two stories become a tool when you can name what plays the same role in both.
Read the idea ProtocolPractice recovering from mistakes where mistakes are safe
A flawless rehearsal can leave you unprepared for an ordinary mistake.
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