Knowledge

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930 elements

Concept

Confirmation bias

Your favourite explanation should not get an easier exam.

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Concept

Anchoring effect

The first number has an unfair talent for becoming the centre of the conversation.

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Concept

Framing effect

Ninety per cent success and ten per cent failure can describe the same result. Your choice may not treat them that way.

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Heuristic

Run a test that could prove you wrong

A test that only your favourite explanation can celebrate is usually not much of a test.

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Heuristic

Estimate before the number arrives

Give yourself a reference point before someone else — or an AI — gives you one.

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Heuristic

Flip the frame, keep the facts

Change the wording without changing the decision. If your preference moves, inspect why.

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Checklist

Complete the journey with the keyboard alone

Being able to reach a button is not the same as finishing the task.

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Protocol

Make enlarged text fit the task, not just the screen

A larger sentence is not helpful when its ending disappears.

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Checklist

Give the colour a second way to speak

The meaning should survive when the colour does not.

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Protocol

Keep the field’s identity after the user starts typing

A field should not lose its name when it receives an answer.

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Protocol

Make the error show the next repair

Invalid is a verdict, not an instruction.

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Protocol

Announce the result without stealing the user’s place

Finished should not be a message only sight can hear.

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Checklist

Let voice commands use the label people can see

The screen says Save. The hidden name should not insist on Commit artifact.

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Protocol

Make non-essential interaction motion optional

A transition should not make someone pay a physical price for pressing a button.

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Protocol

Test the target and its neighbours, not just the icon

The finger meets the clickable area, not the design file.

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Protocol

Keep the headers attached when the table leaves your screen

Bold text is not a relationship.

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Protocol

Move from the concrete case to the rule

An example should lead somewhere, not become the whole lesson.

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Heuristic

Study for an explanation you will owe

Give the next reading session an audience.

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Protocol

Draw the process while you explain it

A sketch makes missing connections harder to hide.

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Principle

Put the explanation beside the thing it explains

Do not make the reader carry a label across the page in memory.

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Heuristic

Cue the part that matters right now

An arrow can be more useful than another paragraph.

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Question

Remove the interesting detail that teaches nothing

Would this detail earn its place if nobody found it clever?

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Protocol

Offer support according to the task, not the job title

An expert in one system can still be a beginner in this screen.

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Protocol

Explain why the wrong worked example fails

A wrong answer is useful only when the wrong turn becomes visible.

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