Collection
Help work finish instead of merely keeping it busy
See queues, limit unfinished work and improve the process without moving the problem to the next person.
Explore in any order.
What’s included
1 checklist · 1 concept · 1 principle · 1 protocol · 2 questions
6 ideas
Question
Which unfinished item is getting older without moving?
The work that never finishes cannot improve your completion statistics.
Read the idea PrincipleReplenish from a real downstream signal
A busy supplier can still create an idle mountain.
Read the idea ChecklistMake queue overtaking an explicit exception
A queue with invisible shortcuts is not the queue people think they joined.
Read the idea ConceptUse demand pace to expose a capacity question
The required pace is a question for the system, not a command to breathe faster.
Read the idea ProtocolPrepare the changeover before the scarce resource stops
The expensive pause should not begin with looking for the checklist.
Read the idea QuestionCould a steadier release reduce artificial workload spikes?
Sometimes the surge comes from the release policy, not the customer.
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